Striim’s FreshDesk connector is a fully managed real-time data integration that continuously captures and streams customer support data from your FreshDesk instance. Our streaming connector extracts tickets, customer interactions, agent performance metrics, and satisfaction scores, then delivers that data to your cloud data warehouse or analytics platform where teams can analyze support trends alongside other business-critical information.
Using change data capture (CDC), Striim monitors your FreshDesk instance for new tickets, status updates, customer responses, and resolution times. This real-time sync ensures your analytics dashboards, AI models, and reporting tools always reflect the current state of your support operations with sub-second latency.
Build Your Ideal Configuration
Keep your support analytics current, automate ticket routing, and improve customer satisfaction with real-time FreshDesk data streaming. Striim’s no-code connectors make it simple to build reliable data pipelines that scale with your support operations.
