Effective Date: July 10, 2020
1. How Is Your Personal Information Collected
2. How We Use Your Information
3. How We Share Your Information
4. Your Choices
5. Other Important Privacy Information
6. Contact Information
7. Notice to European Users
8. Privacy Shield Frameworks
Information you provide to us directly
We collect information you provide directly to us. For example, we collect information when you fill out a form, provide other information via our Website, request customer support or otherwise communicate with us. The types of information we may collect this way include personal information such as your name, telephone number, email address, postal address, resume, your organization and your role within your organization.
Information we collect automatically through automatic data collection technologies
Information we collect from others
We use information about you for various purposes, including:
To operate the Website. We use your personal information to:
For research and development. We analyze use of the Website to study trends and users’ movements around the Website, gather demographic information about our user base, improve the Website and develop new products and services.
To process and respond to your job applications. We use your job application materials to process and respond to your job applications.
To send you marketing communications. We may send you marketing communications but you may opt out of receiving these communications as described in the Promotional Communications section below.
To create anonymous data. We may create aggregated and other anonymous data from our users’ information. We make personal information into anonymous data by removing information that makes the data personally identifiable. We may use this anonymous data and share it with third parties to understand and improve the Website, promote our business and for other lawful business purposes.
For compliance, fraud prevention and safety. We may use your personal information and share it with government officials, law enforcement or private parties, as we believe appropriate:
With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
We may analyze your information manually and with automated systems, such as machine learning and artificial intelligence, to improve the service and facilitate the other purposes described above.
Service providers. We may share your personal information with third party vendors, consultants and other service providers who need access to your information to carry out work on our behalf, such as providing product and service functionality, customer service, billing and invoicing, and conducting research and analysis. These companies are authorized to use your personal information only as necessary to provide these services to us.
For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention, and safety purposes described above.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with, or during negotiations of, any corporate transaction, such as a merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
Reviewing, updating, correcting and deleting your information
Upon your request, we will:
To request a copy of the personal information we maintain about you, change or delete your personal information, please send an email to firstname.lastname@example.org that details your request. We will respond to your request within a reasonable timeframe.
See the Other Important Privacy Information for European Users below for information about how you can exercise your European data subject rights if you are located in the European Economic Area or the United Kingdom.
Cookies and similar technologies
Third Party Advertising
We may use advertising networks and other third parties to display, manage and measure the effectiveness of advertising on our Website or our advertising on other sites. Our third-party partners may place cookies and similar technologies on our Website and unaffiliated websites to collect information about how you use them over time, serve advertisements that may be relevant to you based on your browsing activities and interests, and determine the effectiveness of these advertisements. Some of these third parties may participate in programs that let you opt out of targeted advertising from their members, such as the Digital Advertising Alliance or Network Advertising Initiative.
We will periodically send you free newsletters and e-mails that directly promote the use of our Website or the purchase of our products or services. If you do not wish to have your email address used by for marketing purposes, you can opt-out by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (at email@example.com). Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. This opt out does not apply to information provided to us as a result of our products purchase, customer support or other transactions.
Our Website offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at info@Striim.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@Striim.com.
Your California privacy rights
Your California Privacy Rights. If you are a California resident, please note that a business subject to California Civil Code Section §1798.83 is required to disclose, upon request, the identity of third parties to whom the business has disclosed your personal information within the previous calendar year, along with the categories of personal information disclosed, for the third parties’ direct marketing purposes. If you are a California resident, and would like to make such a request, please send us an email to info@Striim.com.
California Do Not Track Notice. Your browser settings may allow you to transmit a “Do Not Track” signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to “Do Not Track” signals from your browser or to other mechanisms that enable choice.
Links to Third Party Sites
You can apply for a job opening using sign-in services such as LinkedIn. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our application form.
The Security of your Personal Information
Striim uses a number of technical, organizational and physical safeguards designed to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Unfortunately, the transmission of information via the internet is not completely secure. Although we do strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website; any transmission of personal information is at your own risk. If you have any questions about the security of your personal information, you can contact us at info@Striim.com.
Our Website is not directed at, and we do not knowingly collect personal information from, anyone under the age of 16 or otherwise under the age of consent in the country where they live. If we learn that personal information of someone under the age of 16 or otherwise under the applicable age of consent has been submitted to us, we will take appropriate steps to delete it.
International Data Use
We are headquartered in the United States and have affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.
575 Middlefield Road
Palo Alto, CA 94301
This section applies to individuals in the European Economic Area and the United Kingdom.
Striim EMEA Limited
C/O Striim Inc.
575 Middlefield Rd.
|Processing purpose: (click link for details)||Legal basis|
|To operate the Website||You have entered a contract with us for the provision of the Website and we need to process your personal information to provide services you have requested or take steps that you request prior to providing services. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the Website you access and request.|
|For research and development
To process and respond to your job applications
To send you marketing communications
To create anonymous data
|These activities constitute our legitimate interests.|
|For compliance, fraud prevention and safety||These activities constitute our legitimate interests or, in some cases, processing is necessary to comply with our legal obligations.|
|With your consent||Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated when you consent or in the Website.|
We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested; to comply with applicable legal, tax or accounting requirements; to establish or defend legal claims; or for fraud prevention). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible for technical or other operational reasons (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
You may submit these requests by email to info@Striim.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Cross-Border Data Transfer
If we transfer your personal information from the European Economic Area to a country outside of it and are required to apply additional safeguards to your personal information under European data protection legislation, we will do so, for instance, by entering into standard contractual clauses for the transfer of data as approved by the European Commission. Some of these safeguards are well recognized certification schemes like the EU-US Privacy Shield for the protection of personal information transferred from within the EU to the US. Please contact us for further information about any such transfers and the safeguards applied.
Striim has subscribed to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (“Privacy Shield Frameworks”) developed by the U.S. Department of Commerce and the European Commission and Swiss Administration regarding the collection, use, and retention of personal information transferred from the European Union (“EU”) and Switzerland to the United States. The Privacy Shield Frameworks define “Personal Data” and “Personal Information” as data about an identified or identifiable individual received by an organization in the United States from the EU or Switzerland in any form.
i. Notice principle
Striim satisfies the Privacy Shield Frameworks’ notice principle by informing you:
ii. Choice principle
Striim is required, under the Privacy Shield Frameworks, to give you the opportunity to choose (opt out) whether your personal information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorised by you for our use. Striim does not offer an opportunity to opt out from disclosure of personal information provided in response to lawful requests by public authorities, for law enforcement or national security reasons, or when such action is necessary to comply with a judicial proceeding or court order, or when otherwise required by law.
iii. Access principle
iv. Accountability principle for onward transfer of personal information
In this Section 8 (iv), Striim details how it satisfies the Privacy Shield Frameworks’ accountability principle for onward transfer of personal information.
v. Security principle
vi. Data integrity and purpose limitation principles
vii. Recourse, enforcement, and liability principles
In compliance with the Privacy Shield Principles, Striim commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Striim at: Striim, Inc. (Attn: Legal Department) 575 Middlefield Road, Palo Alto, CA 94301 United States or by email to firstname.lastname@example.org. Striim has further committed to refer unresolved Privacy Shield complaints to the Judicial Arbitration and Mediation Services, Inc. (JAMS), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
It is possible, that under certain conditions, it may be possible for you to invoke a binding arbitration for complaints regarding Privacy Shield compliance not resolved by the other Privacy Shield mechanisms detailed above. For additional information about your right to invoke binding arbitration, please visit: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint.