24/7 access to our
dedicated Support Engineers

When you work with Striim you get nothing but the best from our Customer Support team.  

Always On
Always Available

When your service outage is time critical our team is ready 24/7 to get your Striim smart data pipeline back up and running as quickly as possible.

Experienced advisors

Our team are specialists within our own products and experienced with the critical sources and targets that are a key part of your data platform.

Part of the family

All our customers are part of the Striim family – working together with you and fully dedicated to getting you back up and running quickly to ensure problem resolution.

Just one login away

To get your 24/7 access – simply create a customer account and complete your registration. Don’t forget to make sure all your team register to ensure anyone can get access to the best support.

Access Support through a variety of options

When you need to access support as a customer you can choose the best method to connect via telephone, email, or web-based support.

Telephone support

8 am to 7 pm Pacific Time, Mon. – Fri. (excluding Striim Holidays)

Email Support

24 x 7 x 365

Web-based Support

24 x 7 x 365