Your customers, especially your top customers, are important and require exceptional service.
Proactively monitor your systems in context of your customers to provide the best experience.
More Detail, Please
You need to provide your top customers with the best experience, but raw data seldom includes detailed customer information and history.
To track and understand your customers, it is necessary to enrich the raw data with customer context in real time to enable you to increase customer satisfaction and minimize churn.