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Twilio Reader

Note

This adapter is in preview and is available on Striim Developer only. See Striim Developer for more information.

Twilio is a cloud communications platform that enables businesses to integrate messaging, voice, video, and authentication services into their applications using APIs. It allows developers to build and scale communication solutions without managing traditional telecom infrastructure. The Twilio Reader connects to the Twilio platform and reads supported objects.

Feature summary

Feature

Supported?

Notes

Objects

Standard objects

✓

Custom objects

✓

Authentication

Basic authentication

Username and password

OAuth authentication

Manual configuration based

Custom authentication methods

✓

Not all methods may be supported

Operations

Automated mode

✓

Initial load

✓

Pull-based incremental load

✓

Push-based incremental load

Automated pipeline

Governance

Connection profile

Sherlock AI

Sentinel AI

Schema handling

Initial schema creation

✓

Works with supported targets

Schema evolution

Setup

Wizard template

Flow Designer

✓

Striim TQL

✓

Runtime

Resilience/recovery

✓

Parallel execution

Metrics

✓

Standard metrics

Supported authentication method

The Twilio Reader supports bearer token authentication with your Account SID and Auth Token.

To obtain your Account SID and Auth Token in Twilio:

  1. Go to the Twilio Console and log in with your credentials.

  2. In the Twilio console dashboard, find your Account SID displayed at the top of the dashboard, under the Project Info section.

  3. Below the Account SID, you'll see your Auth Token. You may need to click Show to reveal the token.

  4. Copy the Account SID and Auth Token to use in the Striim connection properties.

Note

Remember to keep your Auth Token secure and do not share it publicly, as it provides access to your Twilio account and can be used to make API requests on your behalf. If your Auth Token is compromised, you can regenerate a new one from the Twilio console.

Supported objects

The following are the supported objects for reading from Twilio:

  • Accounts

  • Applications

  • AvailablePhoneNumbers

  • CallEvents

  • CallMetrics

  • CallSummary

  • Calls

  • ConversationMessages

  • ConversationParticipants

  • Conversations

  • Feedback

  • FeedbackSummary

  • IncomingPhoneNumbers

  • IncomingPhoneNumbersCategory

  • Media

  • Messages

  • OutgoingCallerIds

  • Recordings

  • ServiceLists

  • Services

  • Transcriptions

  • Triggers

  • UsageRecords

Twilio Reader properties

Property

Type

Default value

Notes

Account SID

String

The account SID of the currently authenticated user.

Auth token

Password

The authentication token of the currently authenticated user.

Connection pool size

Integer

20

Specifies the maximum number of active connections.

Exclude tables

String

A list of tables excluded from read operations. Typically used to create a list of exceptions when the Tables property includes wildcards. Misconfiguration of the Tables and Exclude Tables properties can cause "Invalid table names" errors.

Incremental load marker

String

The incremental load marker is a unique incremental column in each object used for incremental load. When no marker is specified, tables are resynced at each polling interval.

Specify the name of the column that contains the start position value. This column must meet the following criteria:

  • It should have an integer or timestamp data type (for example, a creation timestamp or an employee ID).

  • The values must be unique and continuously increasing to ensure proper incremental reading.

Migrate schema

Boolean

False

Only available in Initial Load or Automated mode. Set to True to enable initial schema migration, which propagates the object schema from the source to the target.

Mode

Select list:

  • Automated mode

  • Initial load

  • Incremental load

Automated

Automated mode applies incremental updates to objects that support incremental load and performs full resyncs for objects that do not support incremental load.

Polling interval

Integer

5m

Specifies an interval as an integer followed by a unit. Supported units are days (d), hours (h), minutes (m), or seconds (s). The reader polls the source at the specified interval.

Refresh token

Password

An OAuth 2.0 refresh token.Use the value generated while creating the token.

Start Position

String

%=-1

Value of the incremental load marker that defines the initial reading position.

Tables

String

A semicolon-delimited (;) list of objects to read from the source. Supports the % wildcard. Misconfiguration of the Tables and Exclude Tables properties can cause "Invalid table names" errors. Do not modify this property when recovery is enabled for the application.

Thread pool count

Integer

10

The number of parallel running threads. The default value of zero specifies single-threaded operation.

When the value of the thread pool counter is higher than the connection pool size, large data ingestion operations can cause the app to halt. Since best performance is achieved when using one thread for each table being synced, increasing the size of the connection pool to match the number of threads in use is a performance best practice.