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Salesforce

Salesforce is a cloud-based CRM platform for software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

You can read from Salesforce as follows, and write to any target supported by Striim. Typically, you will set up data pipelines that read from Snowflake in two phases—initial load, followed by continuous replication—as described in Building pipelines from Salesforce sources.

The following table summarizes Striim's Salesforce readers:

Striim reader	Functionality
Salesforce initial load	Uses REST APIs to read Salesforce CRM data at configured refresh intervals Use for initial load or continuous incremental replication, or use Automated mode to do both, automatically switching from initial load to continuous incremental replication.
Salesforce continuous real-time replication using CDC	This is Striim’s highest-performing Salesforce reader delivering a high throughput stream of real-time updates to Salesforce CRM data with ultra-low latency. Use for continuous real-time replication. The Salesforce change data capture (CDC) events capture changes to records such as create and update, delete and undelete. The CDC stream supports event streams in large volumes. This also supports Scheme Change detection.
Salesforce Platform Event Reader	Uses Streaming APIs from Salesforce to read events published by Salesforce.
Salesforce Push Topic Reader	This has been deprecated by Salesforce (see Salesforce documentation). Use Salesforce CDC Reader instead. Note: we will deprecate this reader in the next major release. Update your applications accordingly.

Striim also has a Salesforce Pardot Reader, which reads from Salesforce Marketing Cloud Engagement (formerly Pardot).

Salesforce feature summary

Feature	Initial load with Salesforce Reader	Continuous real-time replication using Salesforce CDC Reader	Continuous incremental replication with Salesforce Reader
Security and governance
SSL / TLS	✓	✓	✓
connection profile	✓	✓	✓
Sherlock AI	✓	✓	✓
Sentinel AI	✓	✓	✓
Operations
initial load	✓
initial schema creation	with supported targets
schema evolution
Building applications / programmability
automated pipelines		✓
other wizards	initial load	change data capture only	incremental load only
Flow Designer	✓	✓	✓
TQL	✓	✓	✓
Runtime
output stream event type	WAEvent	WAEvent	WAEvent
network connection fault tolerance	configurable automatic retries	configurable automatic retries	configurable automatic retries
recovery	✓	✓	✓
parallel threads		✓
metrics & auditing	✓	✓	✓

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