Intercom
Intercom provides a unified set of messaging tools for sales, marketing, and customer care. The Striim Intercom Reader ingests Intercom data and emits WAEvents that can be processed with continuous queries or written to any supported target.
Feature summary
Feature | Supported? | Notes |
|---|---|---|
Objects | ||
Standard Objects | ✓ | |
Custom Objects | - | |
Authentication | ||
Basic Authentication | ||
OAuth Authentication | ✓ | Supports OAuth via connection profiles or manual setup. |
Custom Authentication Methods | ||
Security and Governance | ||
TLS 1.2 | ✓ | |
Connection Profile | ✓ | Use a reusable Intercom connection profile for OAuth credentials. |
Sherlock AI | ||
Sentinel AI | ||
Operations | ||
Initial Load | ✓ | |
Pull-based Incremental Load | ✓ | |
Automated mode | ✓ | |
Building Applications / Programmability | ||
Wizards | ||
Flow Designer | ✓ | |
Striim TQL | ✓ | |
Schema Handling | ||
Initial Schema Creation | ✓ | Works with supported targets (Striim targets that accept WAEvents). |
Output as WAEvents | ✓ | This reader publishes WAEvents by default. |
Schema Evolution | - | |
Runtime | ||
Resilience | ✓ | Configurable automatic retries. |
Recovery - A1P (at-least once processing) & E1P | ✓ | A1P means that after recovery there may be some duplicate events written to the target. |
Parallel Execution | ||
Metrics & Auditing | ✓ | |