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Troubleshooting for GCS Reader

This topic describes errors you may see when using the GCS Reader, and possible resolutions.

Exception

Resolutions

GoogleCloudBucketNotFoundException

Check if the specified bucket is present.

When using Private Service Connect, verify:    

  • Provide a valid PSC name   

  • Make sure the PSC is created

  • Make sure the PSC is reachable from the Striim host

GoogleCloudCredentialsException

  • Verify that the connection related properties ( ProjectID , ServiceAccountKey or Private Service Connect ) that are passed to the adapter are valid.

  • Ensure the provided Service account key file path is correct.

  • Make sure the provided credentials are in a valid format.

GoogleCloudLocalFileSystemException

  • Make sure the system has enough space to download the object.

  • Ensure app has permission to download the file at the specified download path.

  • Enable the Use Streaming property for this specific file.

  • Object key might be too long, rename object key.

CloudStorageConnectionException

  • Verify the connection properties passed to the adapter are valid.

  • Check your internet connection.

  • Make sure your VPN has permission to connect to the Google server.

  • Make sure your Private Service Connect details are valid and reachable from the Striim server.

GoogleCloudPermissionException

Ensure that the user has the following permissions on the bucket/audit log:

  • storage.objects.list

    storage.objects.get

    logging.logEntries.list